Asia Pacific's Preeminent Accommodation Industry Conferences.
Featuring 100+ experts worldwide. The essential event for hoteliers who want to achieve maximum occupancy.
Maximum Occupancy stands as APAC's foremost hotel conference, tailored by industry leaders for leaders. Open to all accommodation providers, big or small, this event boasts 100+ top-tier global experts. Elevate your success, optimise direct bookings, and consistently achieve maximum occupancy month after month.
The Hotel Photographer
IHG
Area Director of Sales and Marketing
Hilton Garden Inn Albany
Cluster Hotel Manager
BWH Hotels Australasia
Managing Director Australasia
Accor
Accor - Vice President Operations – Western Australia, Tasmania & Fragrance Group
The Gerald Apartment Hotel, Geraldton
General Manager
Margaret River Holiday Cottages
Hotel Owner
Accor Hotels WA
Senior Director of Revenue
Crown Perth Hotels at Crown Perth
Executive General Manager
Anneke Brown Consulting
Director
Mews
Commercial Director - APAC
Sailing for Oranges
Director of Hospitality
me&u
Senior Account Manager | WA
Kallis Hospitality Group
Managing Director
Emma Fraser International
Vetroblu Hotels
Group General Manager
Intercontinental Perth
General Manager
The Ritz-Carlton Perth & Courtyard by Marriott, Murdoch, Perth
Director of Revenue
Fastrack Digital
Group Managing Director
Expedia
Program Performance Manager, Revenue
Australian Revenue Management Association
Head of Commercial and Partnerships
Mews
Choice Hotels Asia-Pac
Senior Director, Strategy, Sales, & Marketing
Tourism WA
Managing Director
Business Events Perth
CEO
AHA(WA)
CEO
Accommodation Australia
CEO
STR
The Hotel Photographer
Mauro Risch is an award-winning photographer specializing in conceptual still life shots and lifestyle. Involved into the world of Photography since the age of 13, he loves the chance of telling stories through the images he creates. A lot of warm and vibrant colours are the unmistakable elements of his style. He became a member of Melbourne Advertising And Design Club (MADC) in 2007 and a member of Australia Commercial And Media Photographers (ACMP) in 2008, establishing his base in the Studio at Aileen Ave, Melbourne, Australia. Hotels & Resorts have become a major subject in his photographic life, shooting for the hospitality industry in Asia-Pacific and in South America.
Hilton Garden Inn Albany — Cluster Hotel Manager
Steve is a widely experienced hospitality manager that has dedicated over 25 years to the industry. Gaining experience throughout Australia & Overseas he has a wealth of knowledge of the Hospitality & Tourism industry within an international chain.
Steve’s operational knowledge has been developed through large projects assisting with refurbishments, managing teams throughout multiple locations and opening the first Hilton Garden Inn within the Australasian region, located in Albany and more recently opening Hilton Garden Inn Busselton.
Accor — Accor - Vice President Operations – Western Australia, Tasmania & Fragrance Group
Nathan Frost is not only a seasoned leader in the hospitality industry but also a dedicated mentor and coach, passionate about the development of team members. As the Portfolio General Manager of Operations for WA and Fragrance Group, Nathan oversees a vast portfolio of hotels stretching from Mandurah to Karratha, with additional properties in Tasmania and Melbourne. His journey in hospitality began over 25 years ago when he graduated from the prestigious Blue Mountains International Hotel Management School in 1998, setting the foundation for a career marked by innovation, excellence, and a genuine commitment to his team's growth.
Having completed ACCOR’s National Management Traineeship in 2002, Nathan's leadership journey has been defined by a relentless pursuit of excellence and a deep-seated passion for hospitality. Throughout his tenure with ACCOR, Nathan has held senior management roles across Australia and New Zealand, where he has demonstrated a keen ability to foster talent and inspire his team members to reach their full potential. He believes in creating a supportive and nurturing environment where team members can thrive and grow, recognizing that their development is integral to the success of the organization.
In addition to his operational prowess, Nathan is a fervent advocate for leveraging technology to enhance guest experiences and streamline hotel operations. With a keen understanding of the evolving landscape of technology in hospitality, Nathan is committed to striking the perfect balance between simplifying procedures and maximizing guest satisfaction and interaction. His innovative approach has led to the implementation of solutions that seamlessly integrate into the guest experience, ensuring a harmonious blend of efficiency and hospitality.
Beyond his professional achievements, Nathan prioritizes his own well-being, starting most mornings with a visit to the gym to recharge both his mind and body. On weekends, you'll often find him hitting the waves, indulging in his love for surfing and embracing the natural beauty of the coast. These moments of relaxation and rejuvenation not only fuel Nathan's personal passions but also serve as a source of inspiration and creativity in his professional life. Nathan is a dedicated husband to his wife Victoria and a loving father to his two children, Lachlan and Mikayla.
The Gerald Apartment Hotel, Geraldton — General Manager
Gemma Clark is a seasoned hospitality professional with a passion for curating unparalleled guest experiences. Currently serving as the General Manager at The Gerald Apartment Hotel in Geraldton, Gemma brings a wealth of expertise and a dedication to providing memorable, personable service that transforms every stay into the ultimate home away from home.
With a solid background as the award winner of AHAWA Hotel Executive Manager in 2023, Gemma has honed her skills in customer service, people management, and administration. Her resourcefulness and experience enable her to orchestrate optimal resource utilization, ensuring that operational needs are not just met but exceeded.
Crown Perth Hotels at Crown Perth — Executive General Manager
Andrew Cairns – Executive General Manager, Crown Hotels Perth
Andrew is part of the Executive team for Crown Perth and responsible for the operational and strategic planning of the Crown Perth Hotels portfolio, comprising Crown Towers Perth, Crown Metropol Perth and Crown Promenade.
Andrew has over twenty-five years’ experience in the hospitality industry, both domestically and internationally. He has had a lifelong passion for hospitality and kicked off his career, spending six years with Hyatt Hotels before moving into other roles including Group Manager – Tourism at General Travel (Australia), Property and Operations Management roles within TFE Hotels and time in the UK with The Hempel Hotel – London.
Throughout his career, Andrew has gained an extensive knowledge of operational, personnel and marketing strategies to ensure the success and effectiveness of various business entities. He has a management style that strives to create an inclusive culture with a strong sense of commitment, ownership and self-motivation within all employees. In his executive capacity, he has worked collaboratively to develop company brand values to enhance the customer and employee experience and drive positive business returns.
Andrew has developed strong stakeholder networks within Perth to assist in wider beneficial tourism strategies and currently holds the role of Accommodation Division President for the AHA WA.
Anneke Brown Consulting — Director
Anneke Brown has lived and breathed hospitality for over 25 years. Her expertise lies in hotel project development and management. Anneke’s international experience includes roles at Amanresorts. As the global Director of Training, Anneke was part of the project team for 8 resort openings in Cambodia, India, Bhutan, Sri Lanka and the Caribbean. In Australia Anneke has held management roles in Margaret River, in central Australia as the Resort Manager of Longitude 131 at Uluru, and as General Manager of COMO The Treasury, Perth.
Anneke’s passion for Western Australia and the tourism industry led her to forming Anneke Brown Consulting in 2020, specialising in hospitality and tourism projects. Bringing international standards to the hotel development process, hotel design and operations, along with excellence in training and education, the business provides solutions to Western Australian organisations with the desire to elevate their offering. Anneke holds a Bachelor of Commerce degree from the University of Western Australia, is a founding member and current Chair of Women in Tourism and Hospitality WA, a current Board Member of the Rottnest Island Authority, and a former Commissioner on the Board of Tourism WA.
Mews — Commercial Director - APAC
Hayden is the Commercial Director for APAC at Mews, a cloud-native, innovative hospitality management system. Hayden’s expertise in hospitality management, hotel technology, and corporate travel technology spans across the past 15 years, with a focus in commercial strategy and customer engagement. His passion for innovation has driven him to explore leading hotel technology solutions and partnerships, with an emphasis on AI and automation, to improve processes and enhance the customer journey. A passionate traveller, foodie and adventure seeker, searching for the world’s best hospitality experiences.
me&u — Senior Account Manager | WA
A ‘hospo lifer’, Ben Kershaw spent the first 20 years of his career working in 5-star hotels across operations and F&B. His search for tech that could enhance the guest experience while supporting profitability led him to jump ship and join me&u in 2022. Ben now works with 150 venues across WA and QLD, leveraging data and tech to create thriving hospitality businesses.
Kallis Hospitality Group — Managing Director
KHG is a multi-award winning boutique hospitality group headed by industry leader George V Kailis. Mr Kailis’ career spans some 25 years of hospitality operations, management and development with a focus on creating unique concepts
that are market leaders. KHG focuses on taking underperforming restaurants and cafes in prime locations and redevelops
them into cutting edge hospitality concepts. KHG prides itself on being a specialist in developing progressive hospitality operations in environmentally sensitive locations. KHG is also one of the only food and wine focused restaurant groups in WA and our culinary offers are always at the forefront of any concept. Food is our focus. All of our restaurants offer different hospitality experiences, from their décor to culinary agendas to fast casual or semi formal ambiances. No two venues are the same which cements our belief that unique locations require unique offers. Our focus is quality over quantity and we only look to grow into sites where we have a firm vision which can significantly benefit the community.
Over the years Mr. Kailis has risen to be regarded as one of Perth’s most influential and leading hospitality identities.
Having been recognised as the WA Good Food Guide Hospitality Operator of the Year, The AHA Group Venue Operator of the Year and been inducted into the AHA Legends of Hospitality Hall of Fame our track record in delivering outstanding restaurants is firmly recognised. These awards sit alongside the numerous accolades each venue has achieved cementing a proven track record of delivering outstanding hospitality venues in prime locations.
Emma Fraser International
Vetroblu Hotels — Group General Manager
Unorthodox. Focused. Engaging. Energetic. These are words most often used by those who know him professionally to describe Nathan Baker. As the Group General Manager of Vetroblu Hotels Group, Nathan proudly stands beside an exceptional and noteworthy portfolio of hotels in Perth, keenly focused on providing guests with the highest level of comfort and localized amenities and services. He firmly believes that effortless comfort and authentic hospitality through key touches are key to every guest experience.
With over twenty-five years of experience within hospitality and the accommodation services sector specifically, Nathan has managed several properties across the country and has a proven track record in capital management to back it up. His overall industry experience can also be seen in his time on the board of Destination Perth as well as his role as Vice Chair Of Stirling Business Association. Having a hands-on approach has made him a good all-rounder not only selling and marketing the properties he has managed but also Perth as a destination to the world.
Never one to shy away from a challenge, Nathan has built a foundation for the Vetroblu group slowly solidifying the brand using an acute hands-on approach together with his extensive knowledge of the industry that he is passionate about. Since 2017, Nathan has grown the Vetroblu Hotel Group from inception starting with Ramada Vetroblu Scarborough Beach to a thriving operation of multiple locations across Perth. These include Airport Apartments by Vetroblu and most recently Bailey Parkside Motel by Vetroblu. This success story is even more noteworthy, considering the significant adversities facing the regions and industry over this period. Throughout years of trial and error, testing, and conservative risk-taking, Nathan has developed into a trusted leader in the hospitality industry.
Intercontinental Perth — General Manager
Anna Edie is the General Manager of the InterContinental Perth City Centre. Anna’s extensive hotel career spans the globe across operational aspects of both Rooms an Food & Beverage disciplines, in new and established hotels, and across a variety of brands, predominately in the luxury realm. Anna has called IHG Hotels & Resorts home for the past 15 years and is passionate about people being the heart and soul of delivering hospitality and contributing to the industry as a whole. Anna sits on the board of Western Australia’s own industry led hospitality mental health charity, Healthy Mind Menu, and in 2023 was inducted into the AHA Hall of fame for her advocacy for the colleagues in our industry during some of the most difficult years in living memory.
Fastrack Digital — Group Managing Director
Adrian is the founder and Group Managing Director of Australasia's leading travel, tourism and lifestyle full-service digital marketing and media agency, Fastrack Digital in APAC. Adrian is considered a leader in direct booking strategy and digital growth. He has worked with some of Australia, New Zealand and Asia's leading hotel and travel brands on improving their direct bookings. He has been responsible in some cases of doubling their direct bookings and revenue.
Australian Revenue Management Association — Head of Commercial and Partnerships
Georgina Williams is a seasoned leader with decades of experience in the hospitality industry. She is currently serving as the Head of Commercial and Partnership at the Australian Revenue Management Association (ARMA).
Prior to her role at ARMA, Georgina held prominent positions at Elanor Investors Group, Pegasus Hospitality, BWH Hotel Group, and SilverNeedle Hospitality Group. As Head of Commercial for Hotels, Tourism, and Leisure at Elanor Investors Group, she demonstrated her ability to drive revenue growth and develop strategic alliances.
Further, Georgina's impact extends to industry-wide initiatives. She played a crucial role in orchestrating the highly successful Tourism Employee Awards by ARMA in 2023, underscoring her dedication to advancing the sector.
With her passion for the industry and commitment to excellence, Georgina continues to make a significant impact in the hospitality sector.
Mews
Choice Hotels Asia-Pac — Senior Director, Strategy, Sales, & Marketing
Tourism WA — Managing Director
AHA(WA) — CEO
Bradley is one of Australia’s most respected tourism, hotel and hospitality industry leader and advocate. Bradley has a degree in International Business Relations. For over 30 years he has held leadership roles in the tourism and hospitality industries and has been the CEO of the Australian Hotels Association (AHA) WA since 1998. Bradley also supports the following organisations:
• Chair, Business Events Perth – WA’s Convention Bureau
• Chair, Australia Day Council WA (Australian of the Year Awards)
• Chair, Hospitality Group Training
• Chair, ECU Tourism & Hospitality Industry Consultative Committee
• Board Member, Ronald McDonald House Charities Perth
• Co-Founder and Board Member of mental health charity, Healthy Mind Menu Inc. Bradley is also a former Board Member of Tourism Australia, serving from 2017 to 2023. Regarded as an expert in tourism, accommodation and hospitality, Bradley has led industry through major crises including the Tasmanian Tourism sector’s strategic response after the Port Arthur massacre, the collapse of Ansett, SARS, the hotel and hospitality sectors’ management through and recovery from COVID 19 and responding to critical international events impacting on the Australian hospitality and tourism industry.
STR
Anyone who would like to increase direct bookings, gain market share and maximise revenue. Hear about the latest trends and case studies at Maximum Occupancy to help grow your hotel and accommodation businesses. Find out how you can achieve maximum occupancy month after month.
Network in the ideal executive environment with 250+ like minded people from a very wide cross section of the accommodation industry both in Australia and internationally.
Hear from the thought leaders and experts in the accommodation industry about the latest trends, strategies and know-how on every aspect that affects your business. Engage with speakers through industry Q&A and during breaks.
Learn easy to use actionable insights to boost direct bookings, increase revenue immediately and gain customer loyalty. Learn the latest trends, strategies and know-how in the world of hotel digital marketing, revenue management, food and beverage, HR, technology, management and more.