Speakers

Maximum Occupancy is New Zealand’s premier hotel and accommodation industry conference, designed for and by the hotel industry's leaders. The conference features over 30+ leading industry experts and speakers from around New Zealand, Australia and the globe.

Below are some of our confirmed speakers for Maximum Occupancy New Zealand 2021.

Stephen Hamilton

Director
Horwath HTL

David Ovendale

CEO
TOP 10 Holiday Parks

View bio Haley Purdon

Director of Market Management - New Zealand & Pacific Islands
Expedia

Haley Purdon's biography

Director of Market Management - New Zealand & Pacific Islands
Expedia

Haley Purdon leads Expedia Lodging Partner Services in New Zealand and Pacific Islands, responsible for developing the strategies for the Group’s lodging supply business in the region.

With more than 12 years’ experience with Expedia Group, she leads the team to establish and develop strong partner relationships with hotel partners, helping to maximise their exposure to the Group’s 200+ travel booking websites. 

Prior to her role as Director of Market Management, Haley held various roles at the company. She started out as a Senior Market Manager for Orbitz Worldwide, where she was responsible for building a team on the ground, developing the brand awareness and expanding its presence to New Zealand and Pacific Islands region.

Haley brings valued knowledge of the online travel landscape to her role. Her passion for leading and developing people is instrumental to the rapid expansion of the NZPI team over the past four years.

 

View bio Hazel Rigler

Chief Commercial Officer
Village Accommodation Group

Hazel Rigler's biography

Chief Commercial Officer
Village Accommodation Group

Hazel has established a strong career within the hospitality industry, joining Village Accommodation Group and Rooms Online at the end of 2019 as Chief Commercial Director. Prior to joining, Hazel worked in senior management roles within hospitality in the UK and Ireland, with her most recent role being Director of Marketing & eCommerce Australia/New Zealand at Grand Chancellor Hotels.  She has knowledge in a diverse range of hospitality systems and processes, from ecommerce, data integration, revenue, sales, loyalty, brand management and is also a Chartered Marketer, audited by the Chartered Institute of Marketing UK and recognised by the Marketing Association NZ.

View bio Troy Clarry

Owner/Director
Katalyma Hotels & Hospitality - Whangaparaoa Lodge & Kerikeri Park Lodge

Troy Clarry's biography

Owner/Director
Katalyma Hotels & Hospitality - Whangaparaoa Lodge & Kerikeri Park Lodge

After spending more than 20 years managing in some of Asia’s most exciting hotels for Hyatt International & Ritz-Carlton Hotels in Japan, Bali, China, New Zealand, Saipan and Taiwan, Troy decided to return home to New Zealand in 2013 to start his own hospitality management company – Katalyma Hotels and Hospitality.

 

Subsequently, Troy and his wife Tomoko became the owners of Whangaparaoa Lodge in mid 2013 and added a second property Kerikeri Park Lodge from the beginning of 2017.

“Owning and running our own business, creating our own path and destiny is a luxury earned from taking risks and working hard” Troy says.

 

Troy spent the majority of his time in Hotels managing Food & Beverage operations working his way up through the Hotel hierarchy. He started as a Corporate Trainee for Hyatt International, moving through to restaurant management, Banquet and Catering, and divisional and hotel operations management. Troy’s last position was the General Manager of Bulgari Hotels & Resorts – Tokyo Restaurants, which oversaw the Japan operations of the luxury brand’s lifestyle operations.

 

Additionally, passion for the industry and local community is also very important to Troy. He is a board member of the National Board, Hospitality New Zealand, chairs the Auckland accommodation sector group at branch level, and is an executive committee member of the local Whangaparaoa Business Association.

 

Todd Lacey

Country Manager - New Zealand
Booking.com

Stephen Mansfield

Chief Executive Officer
Quest Apartment Hotels (NZ) Ltd

Garrick Loft

General Manager
Fastrack Digital NZ

View bio Georgina Torrington

Director of Sales & Marketing
Brook Serene Hotel Management

Georgina Torrington's biography

Director of Sales & Marketing
Brook Serene Hotel Management

Georgina is a passionate expert with honed sales and marketing skills in the hotel, tourism, events and hospitality sectors. Experience in the hotel industry spans more than 15 years from multi-national chains to boutique luxury brands, Georgina brings a wealth of knowledge with a keen understanding of current trends to this panel. With a quick wit and inclusive management style, George develops significant relationships to help grow the Brook Serene Hotel business.

Shyla Pinto

Group Revenue Manager
CPG Hotels

Mauro Risch

Owner
The Hotel Photographer

Nicole Lawson

Group General Manager
Jet Park Hotels

Brad Burnett

Group General Manager
SKYCITY Hotels

Renato Gualberto

Director of Revenue Management
SKYCITY Hotels Group

Daron Gray

Director of Sales & Marketing
Waipuna Hotel & Conference Centre

Katie Ho

Digital Marketing Assistant
Fastrack Digital New Zealand

View bio Jason Hill

Managing Partner
Tourism Talent

Jason Hill's biography

Managing Partner
Tourism Talent

Jason Hill is passionate about changing the way our industry recruits and develops talent.  Tourism Talent are experienced tourism professionals focused on connecting great businesses with outstanding people. Jason has an extensive network in tourism having held a variety of senior roles within the New Zealand industry over 25 years and is also Managing Director of Meneth Consulting. Until late 2017 he was Head of Tourism at Auckland Tourism, Event and Economic Development (ATEED) for six years, responsible for the international and domestic marketing of Auckland, as well as new product development and destination management.

View bio Leigh Higgins

Director of Sales
Sudima Hotels

Leigh Higgins's biography

Director of Sales
Sudima Hotels

March 2021 saw Leigh celebrate 10 years with Sudima Hotels.  Leigh’s background had been in Corporate Travel Management however an opportunity in 2011 to join the Sudima Group as Corporate Sales Manager saw her relish in this position in which today she holds the position as Director of Corporate Sales.  In 2018 Leigh won a National TIA Award for Sales & Marketing Distribution Employee of the Year and in 2020 she was recognized by her co-workers as Sudima Employee of the Year.

Responsible for a variety of market segments, Leigh manages Corporate, Conference, Business Events, Airline Crew, Disrupt Passengers and now being based in Christchurch she also manages relationships with the Antarctic partners in the region.

Establishing long lasting business relationships is important to Leigh in which this has proven to be part of the success of Sudima’s growth.  No one day is the same and that’s exactly as she likes it.  Moving into Hospitality was one of her best career decision she’s made she says.

 

View bio Clinton Farley

General Manager
The Hotel Britomart

Clinton Farley's biography

General Manager
The Hotel Britomart

After two decades in hotels across New Zealand and Australia, Clinton Farley has come home to Auckland to open The Hotel Britomart as its general manager. Awarded Australian Hotel General Manager of the Year 2017 (HM Awards), Clinton is a skilled strategic Business Leader and Board Director. He holds a wealth of experience in tourism and hospitality having worked within hotels, luxury lodges and resorts across New Zealand and Australia. 

Clinton is a firm believer in a hotel being a core part of its surrounding community which is a key aspect of his role at the Hotel Britomart. It has also led him to be on boards for tourism destination bodies in Taupo, Melbourne, and Alice Springs. He is also a director of Soap Aid, a non-profit organization that reprocesses hotel soap across New Zealand, Australia and North America to save lives globally by improving hygiene in some of the most impoverished regions in the world.

Malcom Hazleton

Director of Sales
Amadeus

View bio Tony Boot

Managing Director
BTM

Tony Boot's biography

Managing Director
BTM

Tony Boot established BTM in 1994. BTM provides assistance with marketing and translation services in 15 languages to a range of public sector and private sector organisations in New Zealand, Japan, USA, etc, with the aim of improving their capability and profitability. Clients include: Tourism NZ, NZTE, Education NZ, NZ Rugby, Icebreaker, NZ King Salmon, as well as businesses in tourism, health & wellness, food & beverage, specialised manufacturing, insurance, finance, film and creative, and more

View bio Clare Davies

Founder & Managing Director
Capstone Hotels

Clare Davies's biography

Founder & Managing Director
Capstone Hotels

Clare is the Founder and Managing Director of Capstone Hotel Management; a 100% New Zealand owned  Hotel Management company, overseeing accommodation businesses in some of the most beautiful locations throughout New Zealand.

Clare has been involved in the hospitality and tourism industry for over 30 years and has been privileged enough to have worked in a wide variety of locations both in New Zealand and overseas. Clare’s experience extends from running successful food & beverage operations, to hotel ownership and hands-on management. Extremely passionate about the tourism sector and the development within the industry and promotion of regional New Zealand,  Clare has been a major contributor to local and regional tourism throughout her career and held the role of National President forHospitality NZ after six years sitting on the National Board.

Lisa Davies


Business Events & Incentives NZ

Richard Clarke

Head of Major & Business Events
Auckland Unlimited

Ronnie Ronaldo

Group Operations Manager
CPG Hotels

Matt Stenton


Go with Tourism

Lisa Breckon

Director of Sales & Marketing
CPG Hotels

Scott Rees

Head of Client Strategy & Delivery
Fastrack Digital New Zealand

Sally Attfield

General Manager - Accommodation
Accommodation Association New Zealand

View bio Les Morgan

Chief Operating Officer
Sudima Hotels/ Hind Management

Les Morgan's biography

Chief Operating Officer
Sudima Hotels/ Hind Management

Les Morgan is the Chief Operating Officer of Sudima Hotels and Hind Management. The Group has an annual turnover in excess of $50m and employs over 450 people. Sudima Hotels is currently is undergoing a significant expansion phase with numerous new Hotels under development, and is contracted to have 1,600+ rooms under management by 2021.

Les recognises that whilst commercial success is a primary function of any business; strong organisational values and community empathy are vital ingredients to a healthy prosperous company. 

Les is a previous recipient of a Westpac Excellence in Leadership Award, was the 2018 Winner of NZ Hotel - Industry Senior Hotel Executive Award and recently received the Tourism Industry Aotearoa, Tourism Industry Champion Award.

Originally from Rotorua, he now resides in Auckland. He holds a Black Belt in Tae Kwon Do and is a Sommelier by trade. His background includes experience in 3 to 5 Star Hotels from boutique to substantial in both the UK and New Zealand with several of the World’s leading Hotel Brands.

 

View bio Gavin Faull

Chairman and President
Swiss-Belhotel International

Gavin Faull's biography

Chairman and President
Swiss-Belhotel International

Gavin has over 35 years experience in hotel management and operations under his belt. He started his career as an accountant for The Peninsula Group, Hong Kong. In 1983, he was made chief executive of Kingsgate International Corporate Limited, a publicly listed company that owned several hotels in Australia and New Zealand.

He worked for a start-up hotel management company Swiss-Belhotel group in 1990, before taking over the ownership of the company in 1999. Apart from his illustrious career in the hospitality industry, he also runs a number of agricultural companies in his native New Zealand. Gavin holds hold a Bachelor Degree in Accounting from Victoria University of Wellington.

View bio Paul Hammond

Business Development Manager, Pacific
STR

Paul Hammond's biography

Business Development Manager, Pacific
STR

Paul Hammond is the Business Development Manager, Pacific at STR, a global company who collects performance data from accommodation properties all over the world and provides aggregated reports and insights on market performance for accommodation providers and custom groups, which enables them to make better business decisions. Paul has over 20 years of experience in tourism & hospitality, and previously he worked for almost 10 years in the Online Travel (OTA) industry with global companies Orbitz, part of the Expedia Group, and Booking.com, as well as over 2 years in a major sports project with the Gold Coast 2018 Commonwealth Games Corporation (GOLDOC) organising committee. Paul has also held several management and sales & marketing roles with numerous Hotels and Hotel Chains internationally and in Australia including Palazzo Versace, Hyatt, and Intercontinental Hotel Group (IHG).

View bio Graham Perry

Managing Director, Australasia
Best Western Hotels & Resorts

Graham Perry's biography

Managing Director, Australasia
Best Western Hotels & Resorts

Graham is a seasoned executive leader with experience working across the global travel, tourism, media and hospitality sectors.  The thread that flows through his career is his passion for marketing and the ever-evolving travel distribution and technology landscape.

From 2016 Graham has worked with a number of successful travel start-ups including eRoam who are applying artificial intelligence (AI) and machine learning to transform travel distribution. He was appointed Managing Director, Australasia for Best Western Hotels & Resorts in May 2018.

View bio Melissa Kalan

Founder
ARMA

Melissa Kalan's biography

Founder
ARMA

Melissa Kalan is the Founder of the Australian Revenue Management Association (ARMA), providing revenue management education via the ARMA Academy to the accommodation industry.

Her life philosophy is centred on the principle of “always learning”, and with this she empowers organisations to lead a revenue management culture from the top down that influences both profits and staff retention.

Melissa wrote the first Australian nationally accredited VET short course in revenue management and the Graduate Certificate of Revenue Management – an online globally recognised qualification, the first of its kind, in partnership with Torrens University Australia. Melissa co-facilitates the university program with Torrens University Australia and also founded the annual APAC Revenue Management Summit.

View bio Adrian Caruso

Founder, Managing Director
Fastrack Group

Adrian Caruso's biography

Founder, Managing Director
Fastrack Group

Adrian is founder and CEO of Australasia's leading travel, tourism and hospitality full-service marketing and communications firm, Fastrack Group.

Adrian is a highly experienced and respected travel, tourism and hospitality digital marketing, media and communications expert with over 25 years in the industry. He is also a management consultant and strategist. 

View bio AJ Shantiratnam

Principal Client Partner
Tripadvisor

AJ Shantiratnam's biography

Principal Client Partner
Tripadvisor

AJ Shantiratnam is Principal Client Partner for TripAdvisor in Australia. AJ manages click-based advertising business for hotel chains and OTAs in Australia.With a blend of experience working for large OTA and hotel chains, AJ has over 10 years’ experience in the travel industry which he capitalises with his passion for data and business analysis. AJ has previously worked for Agoda.com and Frasers Hospitality leading account management and e-commerce performance.

More Speakers to be Announced


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