Speakers

Maximum Occupancy is New Zealand’s premier hotel and accommodation industry conference, designed for and by the hotel industry's leaders. The conference features over 30+ leading industry experts and speakers from around New Zealand, Australia and the globe.

Below are some of our confirmed speakers for Maximum Occupancy New Zealand 2021.

Stephen Hamilton

Director
Horwath HTL

David Ovendale

CEO
TOP 10 Holiday Parks

View bio Haley Purdon

Director of Market Management - New Zealand & Pacific Islands
Expedia

Haley Purdon's biography

Director of Market Management - New Zealand & Pacific Islands
Expedia

Haley Purdon leads Expedia Lodging Partner Services in New Zealand and Pacific Islands, responsible for developing the strategies for the Group’s lodging supply business in the region.

With more than 12 years’ experience with Expedia Group, she leads the team to establish and develop strong partner relationships with hotel partners, helping to maximise their exposure to the Group’s 200+ travel booking websites. 

Prior to her role as Director of Market Management, Haley held various roles at the company. She started out as a Senior Market Manager for Orbitz Worldwide, where she was responsible for building a team on the ground, developing the brand awareness and expanding its presence to New Zealand and Pacific Islands region.

Haley brings valued knowledge of the online travel landscape to her role. Her passion for leading and developing people is instrumental to the rapid expansion of the NZPI team over the past four years.

 

View bio Hazel Rigler

Chief Commercial Officer
Motive Group

Hazel Rigler's biography

Chief Commercial Officer
Motive Group

Hazel has established a strong career within the hospitality industry, joining Motive Group / Village Accommodation Group at the end of 2019 as Chief Commercial Director, managing all operations and strategy across the 7 properties within the portfolio. Prior to joining, Hazel worked in senior management roles within hospitality in the UK and Ireland, with her previous role being Director of Marketing & eCommerce Australia/New Zealand at Grand Chancellor Hotels.  She has knowledge in a diverse range of hospitality systems and processes, from ecommerce, data integration, revenue, sales, loyalty, brand management and is also a Chartered Marketer through the Marketing Association NZ.

View bio Troy Clarry

Owner/Director
Katalyma Hotels & Hospitality - Whangaparaoa Lodge & Kerikeri Park Lodge

Troy Clarry's biography

Owner/Director
Katalyma Hotels & Hospitality - Whangaparaoa Lodge & Kerikeri Park Lodge

After spending more than 20 years managing in some of Asia’s most exciting hotels for Hyatt International & Ritz-Carlton Hotels in Japan, Bali, China, New Zealand, Saipan and Taiwan, Troy decided to return home to New Zealand in 2013 to start his own hospitality management company – Katalyma Hotels and Hospitality.

 

Subsequently, Troy and his wife Tomoko became the owners of Whangaparaoa Lodge in mid 2013 and added a second property Kerikeri Park Lodge from the beginning of 2017.

“Owning and running our own business, creating our own path and destiny is a luxury earned from taking risks and working hard” Troy says.

 

Troy spent the majority of his time in Hotels managing Food & Beverage operations working his way up through the Hotel hierarchy. He started as a Corporate Trainee for Hyatt International, moving through to restaurant management, Banquet and Catering, and divisional and hotel operations management. Troy’s last position was the General Manager of Bulgari Hotels & Resorts – Tokyo Restaurants, which oversaw the Japan operations of the luxury brand’s lifestyle operations.

 

Additionally, passion for the industry and local community is also very important to Troy. He is a board member of the National Board, Hospitality New Zealand, chairs the Auckland accommodation sector group at branch level, and is an executive committee member of the local Whangaparaoa Business Association.

 

View bio Adrian Turner

Group General Manager
Quest Apartment Hotels (NZ) Ltd

Adrian Turner's biography

Group General Manager
Quest Apartment Hotels (NZ) Ltd

Adrian Turner is the Group General Manager for Quest Apartment Hotels in New Zealand. Prior to this role Adrian was originally the General Manager for retail travel chain Holiday Shoppe, part of the original Gullivers Travel Group. Over a 10 year period, he then managed the transitions and rebrand of the chain to Harvey World Travel and then to helloworld Travel.

Adrian has overall responsibility for the general day to day operations of the 35 current Quest franchises business and also works with Stephen Mansfield the CEO on the strategic direction of the business including the new developments.

Quest is the largest and fastest growing accommodation business in New Zealand and this will be further enhanced with the growth opening of a further 8 properties over the next 24 months and is considered a well regarded, dependable and relevant corporate citizen within the New Zealand environment.

Stephen Mansfield

Chief Executive Officer
Quest Apartment Hotels (NZ) Ltd

Garrick Loft

General Manager
Fastrack Digital NZ

Shyla Pinto

Revenue Strategist
RevenueGen

Mauro Risch

Owner
The Hotel Photographer

Nicole Lawson

Group General Manager
Jet Park Hotels

Brad Burnett

Group General Manager
SKYCITY Hotels

Renato Gualberto

Director of Revenue Management
SKYCITY Hotels Group

Daron Gray

General Manager
Waipuna Hotel & Conference Centre

Katie Ho

Digital Marketing Assistant
Fastrack Digital New Zealand

View bio Jason Hill

Managing Partner
Tourism Talent

Jason Hill's biography

Managing Partner
Tourism Talent

Jason Hill is passionate about changing the way our industry recruits and develops talent.  Tourism Talent are experienced tourism professionals focused on connecting great businesses with outstanding people. Jason has an extensive network in tourism having held a variety of senior roles within the New Zealand industry over 25 years and is also Managing Director of Meneth Consulting. Until late 2017 he was Head of Tourism at Auckland Tourism, Event and Economic Development (ATEED) for six years, responsible for the international and domestic marketing of Auckland, as well as new product development and destination management.

View bio Leigh Higgins

Director of Sales
Sudima Hotels

Leigh Higgins's biography

Director of Sales
Sudima Hotels

March 2021 saw Leigh celebrate 10 years with Sudima Hotels.  Leigh’s background had been in Corporate Travel Management however an opportunity in 2011 to join the Sudima Group as Corporate Sales Manager saw her relish in this position in which today she holds the position as Director of Corporate Sales.  In 2018 Leigh won a National TIA Award for Sales & Marketing Distribution Employee of the Year and in 2020 she was recognized by her co-workers as Sudima Employee of the Year.

Responsible for a variety of market segments, Leigh manages Corporate, Conference, Business Events, Airline Crew, Disrupt Passengers and now being based in Christchurch she also manages relationships with the Antarctic partners in the region.

Establishing long lasting business relationships is important to Leigh in which this has proven to be part of the success of Sudima’s growth.  No one day is the same and that’s exactly as she likes it.  Moving into Hospitality was one of her best career decision she’s made she says.

 

View bio Clinton Farley

General Manager
The Hotel Britomart

Clinton Farley's biography

General Manager
The Hotel Britomart

After two decades in hotels across New Zealand and Australia, Clinton Farley has come home to Auckland to open The Hotel Britomart as its general manager. Awarded Australian Hotel General Manager of the Year 2017 (HM Awards), Clinton is a skilled strategic Business Leader and Board Director. He holds a wealth of experience in tourism and hospitality having worked within hotels, luxury lodges and resorts across New Zealand and Australia. 

Clinton is a firm believer in a hotel being a core part of its surrounding community which is a key aspect of his role at the Hotel Britomart. It has also led him to be on boards for tourism destination bodies in Taupo, Melbourne, and Alice Springs. He is also a director of Soap Aid, a non-profit organization that reprocesses hotel soap across New Zealand, Australia and North America to save lives globally by improving hygiene in some of the most impoverished regions in the world.

Malcom Hazleton

Director of Sales
Amadeus

View bio Tony Boot

Managing Director
BTM NZ

Tony Boot's biography

Managing Director
BTM NZ

Tony Boot established BTM in 1994. BTM provides assistance with marketing and translation services in 15 languages to a range of public sector and private sector organisations in New Zealand, Japan, USA, etc, with the aim of improving their capability and profitability. Clients include: Tourism NZ, NZTE, Education NZ, NZ Rugby, Icebreaker, NZ King Salmon, as well as businesses in tourism, health & wellness, food & beverage, specialised manufacturing, insurance, finance, film and creative, and more

View bio Clare Davies

Founder & Managing Director
Capstone Hotels

Clare Davies's biography

Founder & Managing Director
Capstone Hotels

Clare is the Founder and Managing Director of Capstone Hotel Management; a 100% New Zealand owned  Hotel Management company, overseeing accommodation businesses in some of the most beautiful locations throughout New Zealand.

Clare has been involved in the hospitality and tourism industry for over 30 years and has been privileged enough to have worked in a wide variety of locations both in New Zealand and overseas. Clare’s experience extends from running successful food & beverage operations, to hotel ownership and hands-on management. Extremely passionate about the tourism sector and the development within the industry and promotion of regional New Zealand,  Clare has been a major contributor to local and regional tourism throughout her career and held the role of National President forHospitality NZ after six years sitting on the National Board.

Lisa Hopkins

Chief Executive Officer
Business Events Industry Aotearoa

Richard Clarke

Head of Major & Business Events
Auckland Unlimited

Ronnie Ronaldo

Group Operations Manager
CPG Hotels

Matt Stenton

Program Director
Go with Tourism

Lisa Breckon

Director of Sales & Marketing
CPG Hotels

Kerry-lee Cuningham

Sales Manager
The Hotel Britomart

Marcus Keenan

General Manager at Rydges Formosa Golf Resort Maraetai
Rydges Hotels & Resorts

Carl Amos

General Manager
mi-pad Queenstown Hotel

View bio Riki Kinnaird

Co-Owner
The Duke of Marlborough Hotel

Riki Kinnaird's biography

Co-Owner
The Duke of Marlborough Hotel

Riki is the absolute definition of a business owner engaged in his local community. He is the current Deputy Chair of the Northland Rugby Union, Program Director for Rugby for Life and the Co-owner The Duke of Marlborough Hotel, Russell and Charlotte's Kitchen in Paihia. 

Riki and his team have taken the Duke of Marlborough Hotel from strength to strength since taking over ownership in 2010 and has grown to one of the largest employers in the local region. The Duke has gone through a significant refurbishment program in the past 10 years and has been lovingly restored to its original glory as a main anchor point for the local community.

Successfully navigating their multiple businesses through the pressures of Covid-19 has been their main focus for the past 18 months, and now with the businesses thriving and each day providing a little more certainty on what the future holds it is time to look to the future again.

 

Aidan Carson

Director
Digital Hospitality

Suresh Subramaniam

Managing Director
RevM8

Karl Luxon

Chief Operating Officer
Scenic Hotel Group

Brendan Drury

Managing Director
Orbit World Travel

Chris Roberts

Chief Executive Officer
Tourism Industry Aotearoa (TIA)

Michael Anderson

Director of Sales & Marketing
QT Auckland

Caroline Ah Chong-Douglas

Director of Sales & Marketing
SkyCity Hotels Group

Phillipa Gimmillaro

Director of Talent & Culture / Toi Ahurea
Sudima Hotels

View bio Ken Freer

Founder
Flying Tiger

Ken Freer's biography

Founder
Flying Tiger

Ken is the Founder of Flying Tiger, a sales and marketing agency helping brands succeed in the Chinese market. With over twenty years senior marketing experience, Ken's tourism experience includes being the western markets marketing lead for Tourism New Zealand, as well as CMO at both Tourism Fiji and House of Travel. 

One of Ken's passions is demonstrating to New Zealand businesses how new marketing and sales technologies and tactics from China can provide real opportunities for local businesses.

 

View bio Udai Sarin

Chief Executive Officer
Sarin Investments

Udai Sarin's biography

Chief Executive Officer
Sarin Investments

Udai is the CEO of Sarin Investments since 2009.

Sarin Investments is a family-owned company with over 40 years of focussed hospitality experience. They specialise in hotel and conference centre ownership, management and construction, partnering with global hotel brands such as Hilton, IHG, and Accor.

Sarin are in the process of growing their current portfolio of 5 Hotels and an Event Centre with 8 upcoming projects to continue being a leader in New Zealand hospitality.

They are currently the only franchisee of Hilton Hotels through Australia and New Zealand and the first franchisee of Intercontinental Hotels Group in New Zealand.

Udai is a chartered accountant and graduated from Victoria University in Wellington. 

View bio Frank Delli Cicchi

Group General Manager
Grand Hotels International

Frank Delli Cicchi's biography

Group General Manager
Grand Hotels International

Frank is the Group General Manager – Australia and New Zealand for Grand Hotels international, the Singapore – listed entity that owns and operates under the Hotel Grand Chancellor brand.  Frank has a long-established career spent across hotel finance, operations and management.  In his current role he has direct reporting responsibilities to the Singapore Board of Directors, overseeing all asset acquisitions, divestments and development (concurrently building a new hotel in Auckland and in the design stage for a new Christchurch property) as well as hotel management / operational matters and other commercial investments.

 Originally from Sydney, Frank now resides in Wellington, he has had the good fortune and privilege of having lived and worked in a number of locations throughout Australia, New Zealand and Asia.

Edwin Saldanha

Regional Manager - Oceania
Head of Marketing - STAAH

Justin De Lille

Group Chief Executive Officer
Liverton Technology Group

View bio Garth Solly

Director of Hospitality
Cooper and Company

Garth Solly's biography

Director of Hospitality
Cooper and Company

Garth Solly is a senior hotel executive with extensive experience working in and opening hotels across Australasia, India and Thailand.

Recently taking on the role of Director of Hospitality & concurrently General Manager at The Landing Residences in the beautiful Bay of Islands Garth brings over 20 years of commercial hospitality experience. 

Prior to making his return to the winter-less north he was General Manager at the iconic QT Wellington in the nation’s capital where under his stewardship the hotel was listed in the top 7 hotels in the Australasian region by Conde Nast Traveler. The award was particularly sweet with QT Wellington the only NZ hotel named. This is in addition to the hotel winning awards for best redeveloped hotel and best marketing campaign for the extensive refurbishment of the hotel.

Garth returns to the Bay of Islands where he was previously Group General Manager, Lodges of the internationally acclaimed Robertson Lodges of NZ, based at The Lodge at Kauri Cliffs. In his portfolio were also The Farm at Cape Kidnappers in the Hawkes Bay and Matakauri Lodge in Queenstown.

His time in NZ Lodges was preceded by 10 years’ service with Intercontinental Hotels Group across New Zealand, Papua New Guinea, India and Thailand operating a mix of corporate and leisure hotels and resorts. Commercially savvy, with the ability to secure sales through effective strategy and strong interpersonal skills; and cost efficiencies through effective operational strategies, Garth led his teams to great success across all regions.

Tim Alpe

Managing Director
JUCY Snooze

Gavin Oliver

Managing Director
EcoZip Adventures

Sally Attfield

General Manager - Accommodation
Accommodation Association New Zealand

View bio Les Morgan

Chief Operating Officer
Sudima Hotels/ Hind Management

Les Morgan's biography

Chief Operating Officer
Sudima Hotels/ Hind Management

Les Morgan is the Chief Operating Officer of Sudima Hotels and Hind Management. The Group has an annual turnover in excess of $50m and employs over 450 people. Sudima Hotels is currently is undergoing a significant expansion phase with numerous new Hotels under development, and is contracted to have 1,600+ rooms under management by 2021.

Les recognises that whilst commercial success is a primary function of any business; strong organisational values and community empathy are vital ingredients to a healthy prosperous company. 

Les is a previous recipient of a Westpac Excellence in Leadership Award, was the 2018 Winner of NZ Hotel - Industry Senior Hotel Executive Award and recently received the Tourism Industry Aotearoa, Tourism Industry Champion Award.

Originally from Rotorua, he now resides in Auckland. He holds a Black Belt in Tae Kwon Do and is a Sommelier by trade. His background includes experience in 3 to 5 Star Hotels from boutique to substantial in both the UK and New Zealand with several of the World’s leading Hotel Brands.

 

View bio Gavin Faull

Chairman and President
Swiss-Belhotel International

Gavin Faull's biography

Chairman and President
Swiss-Belhotel International

Gavin has over 35 years experience in hotel management and operations under his belt. He started his career as an accountant for The Peninsula Group, Hong Kong. In 1983, he was made chief executive of Kingsgate International Corporate Limited, a publicly listed company that owned several hotels in Australia and New Zealand.

He worked for a start-up hotel management company Swiss-Belhotel group in 1990, before taking over the ownership of the company in 1999. Apart from his illustrious career in the hospitality industry, he also runs a number of agricultural companies in his native New Zealand. Gavin holds hold a Bachelor Degree in Accounting from Victoria University of Wellington.

View bio Paul Hammond

Business Development Manager, Pacific
STR

Paul Hammond's biography

Business Development Manager, Pacific
STR

Paul Hammond is the Business Development Manager, Pacific at STR, a global company who collects performance data from accommodation properties all over the world and provides aggregated reports and insights on market performance for accommodation providers and custom groups, which enables them to make better business decisions. Paul has over 20 years of experience in tourism & hospitality, and previously he worked for almost 10 years in the Online Travel (OTA) industry with global companies Orbitz, part of the Expedia Group, and Booking.com, as well as over 2 years in a major sports project with the Gold Coast 2018 Commonwealth Games Corporation (GOLDOC) organising committee. Paul has also held several management and sales & marketing roles with numerous Hotels and Hotel Chains internationally and in Australia including Palazzo Versace, Hyatt, and Intercontinental Hotel Group (IHG).

View bio Graham Perry

Managing Director
BWH Hotel Group Australasia

Graham Perry's biography

Managing Director
BWH Hotel Group Australasia

Graham is a seasoned executive leader with experience working across the global travel, tourism, media and hospitality sectors.  The thread that flows through his career is his passion for marketing and the ever-evolving travel distribution and technology landscape.

From 2016 Graham has worked with a number of successful travel start-ups including eRoam who are applying artificial intelligence (AI) and machine learning to transform travel distribution. He was appointed Managing Director, Australasia for Best Western Hotels & Resorts in May 2018.

View bio Adrian Caruso

Founder, Managing Director
Fastrack Group

Adrian Caruso's biography

Founder, Managing Director
Fastrack Group

Adrian is founder and CEO of Australasia's leading travel, tourism and hospitality full-service marketing and communications firm, Fastrack Group.

Adrian is a highly experienced and respected travel, tourism and hospitality digital marketing, media and communications expert with over 25 years in the industry. He is also a management consultant and strategist. 

View bio Amit Peshawaria

Head of Sales, Asia Pacific & Oceania
OTA Insight

Amit Peshawaria's biography

Head of Sales, Asia Pacific & Oceania
OTA Insight

Amit is based in Brisbane as the current Head of Asia Pacific & Oceania for OTA Insight, leading the regional team in sales, strategy and development for the region. He has 20 years of experience in operational, commercial and pre-opening assignments within hospitality across Asia, Middle East and Australia. Prior to joining OTA Insight, Amit has worked with global companies such as Hilton, MINOR Hotels, Accor, Belmond and Taj Group. As a strong supporter of revenue enhancement, Amit works with key hospitality partners, regional hoteliers and asset management companies in Asia-Pacific to enable and support in making smarter revenue and distribution decisions. Amit frequently presents the latest market trends and updates at industry events in the Asia Pacific region.

 

More Speakers to be Announced


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